Any information/request about your SISSA account will be managed through the following e-mail address:
accounting@sissa.it
But about renewal requests: users are kindly requested NOT to send their renewal requests directly to accounting@sissa.it. SIS staff can not change your expiration date without an e-mail of authorization from your account responsible. See you later in the section: How to get an account renewal of this page.

The account provides the following facilities:

• remote SSH access to SISSA main cluster servers (example: ssh.sissa.it);
• an e-mail account with username@sissa.it as address and firstname.lastname@sissa.it as alias;
• possibility to register and to connect your laptop using the SISSA network in the Santorio buildings.

About disk space usage on the SISSA-main-cluster user-main-directories, please read the disksusagepage. account_form.pdf

VISITOR ACCOUNTS have no a SISSA E-MAIL address (no e-mail box, webmail…).

• 1) You must fill in the Account Request Form, which can be obtained at Secretariat offices or outside room 114.
• 2) the person responsible for the accounts of your Sector must sign the form. Each Sector has one or more persons responsibles for the accounts, no other member of staff can sign the form;
• 3) please attach to the form a photocopy of your ID card or passport (pages with your photo and personal data).

Please note: VISITOR ACCOUNTS have no a SISSA E-MAIL address (Comitato Utenti SIS 9/11/2010).

The form must be clearly filled in using capital letters, so as to avoid any misunderstanding and possible errors in the account opening procedure that cause a waste of time to the user and to the staff. The form duly and fully completed and signed is to be handed over to helpdesk Staff, room 114, before 13.30. The account will normally be operational the same day at 14:30. After 13.30 the account will be operational the next working day.

The username for the new account must be, without exception, made up:

• by the initial part of the first name followed by a part of the surname or
• by the surname (sometime it is not possible to use surnames due to problems of homonymy, so generally it is better to choose the other solution).

First names or nicknames will not be accepted.
About your password:

• please change it immediately after the opening of your account (please read the change password page);
• read the e-mail warning page.

Download the reference guide for the new users (pdf format)

To change the expiration date of an account, it is sufficient an e-mail sent by the account responsible of your Sector to: accounting@sissa.it with the new expiration date.
Users are kindly requested NOT to send their renewal requests directly to accounting@sissa.it; SIS staff can not change your expiration date without an e-mail of authorization from your account responsible.

Note that, due to Italian laws, people who do not have a justified relationship with the School CANNOT obtain/maintain a SISSA account, as communicated in the Users' Committee of June 2007 (Italian only).

The Italian Republic laws as well as standard networking policies govern the use of the account.